STORE REFUND / PRIVACY POLICY
Privacy, Shipping, Billing, Return Policy, Terms of Use, and Contact
The following statement describes the overall company Privacy Policy of MY OLIVE TREE This Privacy Policy addresses how information is collected and used by MY OLIVE TREE and our partners. This policy does not apply to the practices of companies that MY OLIVE TREE does not own or control, or to people that MY OLIVE TREE does not employ.
If you have questions regarding this statement, please contact [email protected].
Personally Identifiable Information
Personally Identifiable Data (“PID”) is data about you that is personally identifiable. Examples of personally identifiable data that may be requested include name, address, email address, credit card number or any other information that is not otherwise publicly available. MY OLIVE TREE is committed to making sure that clear choice is provided to all clients before any PID is collected.
Anyone who has provided personally identifiable data to MY OLIVE TREE may elect to have their data deleted from our files, or to be used only for the service requested, by following the PID opt-out procedures below.
Non-Personally Identifiable Data
Non-Personally Identifiable Data (“NPID”) data is collected by MY OLIVE TREE and our partners. With respect to individuals who visit our clients sites, we, and/or one or more of our ad technology partners, may collect what is known as NPID. This data is anonymous, and can include information such as users IP address, web pages which have been viewed by the user, date and time, domain type, and responses by a user to an advertisement delivered by us or our ad technology partners. MY OLIVE TREE and our ad technology partners use different methods to collect this type of data, including cookies and web beacons (1×1 pixels).
Persons may elect not to provide this NPID by following the NPID opt-out procedures below.
MY OLIVE TREE Use of Cookies and Web Beacons
MY OLIVE TREE utilizes cookies and web beacons in the delivery of display advertisements to our clients’ users on various sites across the internet. The following is an illustration of how that process works:
A person visits our client’s website. Our cookies and/ or web beacons are running on our client’s site and identify the person as a visitor to our client’s site. MY OLIVE TREE and/or its ad technology partners begin locating this exact person across the web within seconds of their visiting our client’s site. When this person is found by their cookie and/or web beacon MY OLIVE TREE and/or our ad technology partners serve ads to that person.
MY OLIVE TREE will know the following: the set of people cookied and/or beaconed for each client; whether said persons viewed the ad and if the person clicked on the advertisement upon viewing. This type of information is used in reporting; and can in no way be used to identify a specific person or user of our service. This data will never be shared with third parties or used to display ads for other clients without explicit written permission from both clients.
The NPID data collected by MY OLIVE TREE in the above highlighted process will be kept by MY OLIVE TREE indefinitely and will be securely maintained and archived. This information is used for reporting purposes and is not tied to personal information.
Sharing With Third Parties
All personally identifiable data provided by individuals is maintained in confidence by MY OLIVE TREE There are instances, however, in which personally identifiable and non-personally identifiable information is shared with third parties, as described below.
With respect to personally identifiable information, MY OLIVE TREE may, from time to time, provide information to certain third-party administrative vendors for efficiency purposes in providing administrative services such as billing, delivery and pay-outs, or for other services related to providing the MY OLIVE TREE service. Any such vendor used will be required to enter into a confidentiality agreement with MY OLIVE TREE
Finally, MY OLIVE TREE may share information on individuals as it deems necessary to comply with a court order or to cooperate with government and law enforcement officials.
Non-Personally Identifiable Consumer Data – Use of Cookies and Opting-Out
MY OLIVE TREE uses cookies and/or web beacons. A visitor to a client’s site may opt-out of the use of MY OLIVE TREE and/or our ad technology partners’ cookies and/or web beacons by disabling cookies on their browser.
Personally Identifiable Consumer Data – Opt-Out
If a client elects to provide MY OLIVE TREE with personally identifiable data, he or she has the right to tell us to have such data deleted in its entirety at any time. Also, please remember that if you choose to delete your information completely you will no longer receive the MY OLIVE TREE service. You may email us at [email protected] or use one of the alternate contact methods listed at the end of this policy to remove your contact information from our database provided we have completed all your pending transactions. Please note that information is never completely removed from our history and disaster recovery archives.
Security
MY OLIVE TREE takes security very seriously, and we take measures to protect all of our data from unauthorized access, destruction or disclosure. MY OLIVE TREE is committed to securing all data whether it is PID or NPID. Pages within MY OLIVE TREE that collect credit card information are SSL encrypted to ensure a secure transaction.
Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected. To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
Changes to MY OLIVE TREE Corporate Structure
If all or part of MY OLIVE TREE is sold, merged, or otherwise transferred to another entity, the information gathered by MY OLIVE TREE may be transferred as part of that transaction. MY OLIVE TREE will take reasonable measures to ensure that such information is used in a manner consistent with the policy under which it was collected.
Donation and Order Policy
We accept Visa, MasterCard, Discover and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.
Contacting Us
If you have comments or questions about any of our policies or our website, please contact us. For information about your donation, please contact us at (918) 615-9466 during office hours Mon.-Fri. (9am – 4pm CST).
Our mailing address is:
Curt Landry Ministries
P. O. Box 430
Fairland, OK 74343
MY OLIVE TREE USA, LLC RETURN/REFUND POLICY
(1) Introduction
We understand that from time to time you may wish to return a product to us.
We have created this 30-day returns policy to enable you to return products to us in appropriate circumstances.
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(2) Returns
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 30 days following the date of delivery of the product;
(b) the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
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(3) Returns procedure
In order to take advantage of your rights under this returns policy, you must:
(a) Telephone the My Olive Tree customer service agent at 1-918-615-9466; or send an email to [email protected] to address the customer service issue and receive further instructions.
(4) Exclusions
The following kinds of products may not be returned under this policy:
(a) Items exceeding the 30-day grace period since delivery.
(b) Items not in the original packaging as described above.
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(5) Refunds
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us, less a 15% restocking fee charged for all My Olive Tree package orders and a $3.00 restocking fee or 15%, whichever is greater for individual items returned. The refund will be granted by the Accountant after appropriate investigation and the recommendation for approval by the Customer Service Manager.
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(6) Improper returns
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) we will not refund or exchange the product;
(b) we may retain the returned product until you pay to us an additional amount as we may to charge for re-delivery of the returned product.
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(7) About us
Our mission is to create a partnership between the Evangelical community and the nation of Israel; this partnership will produce employment, income, and revenue for humanitarian aid projects in Israel.
We envision the planting of one-million olive trees over the next seven years. This relationship was prophesied in the Bible centuries ago, that the foreigners and strangers (those not of Jewish descent) would help rebuild the walls of Israel and cause the desert to bloom (Isa 35:1).
Among other things, this reforestation is an environmental blessing for the entire region. May all who participate in this project be blessed body, soul and spirit; it is time for you to take root in Israel!
